Machine translations (MT) are fast but lack the linguistic accuracy for translating mission-critical customer support messages. Traditional translation services are accurate but are too slow to meet today’s customer expectations in our rapidly growing digital economy. Stepes just-in-time translation services delivered on both desktop and mobile devices fundamentally change the dynamics of international customer support so companies can confidently grow their global customer base. No other translation companies come close to Stepes for delivering real-time, quality translations that you can trust to meet all of your on-demand customer support language service needs.

Whether you’re running an e-commerce business, managing manufacturing global supply chains, or distributing your medical products globally, we have linguistic experts to help translate your customer service content accurately with efficiency. Stepes has well-defined SLA (service level agreements) for turning around quality translations in 30 minutes, 45 minutes, and one hour. We also provide weekly and monthly project reports so you can easily review your translation spend and translation performance. Talk to our sales today to set up a technology demo and see how Stepes can help empower your customer support team to achieve more on a global scale.