Uploading Documents

Submitting documents is a crucial step in the translation process at Stepes. To ensure accuracy and efficiency in translation, it’s important to provide clear and accessible documents. This guide will walk you through the process of uploading documents for translation.

Step-by-Step Guide to Uploading Documents

  1. Prepare Your Documents
    • Before uploading, ensure your documents are in a compatible format (e.g., .docx, .pdf, .txt). If you have multiple documents, consider compressing them into a .zip file for convenience.
    • Ensure that the documents are clear and legible. Scanned documents should be of high quality to avoid any issues with text recognition.
  2. Access the Upload Interface
    • Log into your Stepes account and navigate to the document upload section. If you are placing a direct order from the quote page, you’ll be prompted to upload documents as part of the order process.
    • For first-time users who opt for direct ordering, you’ll be directed to the upload interface by going to the instant quote section.
  3. Upload Your Documents
    • Click the ‘Upload Documents’ button. You can drag and drop your files into the designated area or browse your computer to select them.
    • The system will indicate the progress of your upload. Wait until the upload is complete before proceeding.
  4. Review and Confirm Document Details
    • Once uploaded, review the document details. This includes checking the file names, the number of pages, and ensuring that all necessary documents are included.
    • If there are specific sections you do not wish to have translated, make a note or provide instructions accordingly.
  5. Provide Additional Instructions
    • Use the provided text box or comment section to give specific instructions related to the documents, such as context, target audience, tone, or glossary terms.
    • If your project requires adherence to certain style guides or formatting, mention this here.
  6. Confirm and Proceed
    • After reviewing and confirming the details of your uploaded documents, proceed to the next step of your order.
    • If you’re using the direct order option, you’ll move on to choosing your language pair and service level.
  7. Document Security
    • Stepes takes the security of your documents seriously. Our platform ensures that your files are encrypted and securely stored during the translation process.
    • Confidentiality agreements are available upon request to provide additional assurance.

Additional Support

  • If you encounter issues during the upload process or need assistance, our customer support team is available to help.
  • For large or complex document uploads, you might consider contacting our team for personalized assistance.

Uploading documents to Stepes is designed to be a simple and secure process. We ensure that every document you submit is handled with the utmost care and confidentiality, setting the stage for accurate and efficient translation services.